New Tools Help North Carolinians Get Vaccine Information: The N.C. Department of Health and Human Services released new tools to help North Carolinians get their COVID-19 vaccine questions answered and to find vaccine locations in the state. The newly expanded COVID-19 vaccine help center can be reached at 888-675-4567 Monday through Friday from 7 a.m. until 7 p.m., and on Saturday and Sunday from 8 a.m. until 4 p.m. Callers can get help with general COVID-19 vaccine questions, information on eligibility groups, clinical questions about the vaccine, how to find vaccine locations and transportation services.
The COVID-19 vaccine help center supports English and Spanish calls, and TTY. Callers will be able to select call back assistance where they receive a call when agents are available instead of waiting in line for an agent. The language line will be available for all other languages needed. Read more here.
NCDHHS Web Updates on the C19 Pandemic:
- COVID-19 Patients Presumed to be Recovered updated
- Clusters in NC report updated
- Vaccine FAQs updated – PDF and webpage
- Updates made to Find Your Spot page with new Vaccine Finder tool
- New Video library page for vaccines